---
title: "Episode 17: Make the Intangible Tangible – Using the Assessment to Measure Personal Skills - Part 1/6 in Our Dimensional Balance Series"
description: Learn how to use the “Understanding Others” dimension of the assessment to predict the way a candidate/employee will interact with customers and team members.
image: https://info.brooksgroup.com/hubfs/trr-blog-post-may-17.jpg
---

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# Episode 17: Make the Intangible Tangible – Using the Assessment to Measure Personal Skills - Part 1/6 in Our Dimensional Balance Series

*This is the first in a six-part series walking you through the personal skills assessment. In this series, we’re joined by Senior Director of Sales Effectiveness and coaching guru, Tony Smith.*

The way a person sees and interprets the world will affect every decision they make. Join Drea and Tony to learn how to use the “Understanding Others” dimension of the assessment to predict the way a candidate (or employee) will interact with customers and team members.

### Tune in as we discuss:

- Exactly what the “Understanding Others” dimension measures—and what the scores reveal about a candidate or employee
- Why attitude matters—and how to spot the ideal level of empathy for your sales position
- Ways different score combinations can play out in sales and leadership roles—and suggestions for coaching to improve performance

#### Looking for more info on a specific assessment topic? Let us know what you’d like to hear more about!

### About Talent Revolution Radio

You know the TriMetrix is a powerful tool for finding and keeping top talent, but you really need to understand its components in order to get the most out of the system. Join Will Brooks, COO and Drea Douglass, Director of Talent Management Consulting in this complimentary podcast series designed to help TriMetrix clients gain insight on decreasing turnover, increasing engagement, and improving overall employee satisfaction.

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